Help Center

Estimate total delivery times: 5-7 business days.

No, we only ship within the United States.

Yes, once your order is processed, you will receive a tracking code and link for your package.

We accept returns on unworn, unwashed, and undamaged items within 14 days of delivery. Items must be in their original packaging with tags attached. For detailed instructions, please contact us at support@auric-wear.com. Or go to our policy page.

To exchange an item, simply contact our Customer Service team at support@auric-wear.com with your order details. Once your return is received and approved, we will process the exchange or provide store credit for you to select a replacement item.

Refunds are typically processed within 7 business days after we receive and inspect the returned item. You will receive an email confirmation once your refund is issued.

You can contact our Customer Service team by emailing us at support@auric-wear.com. Alternatively, you can reach out to us using the contact form on our website for quick assistance. We’re here to help!

Opening hours:Monday - Friday: 08:00 - 18:00

We will do our best to answer your email within 1-2 days...

At the moment, we don’t offer custom designs, but we’re always open to exploring exciting collaborations! If you have a collaboration idea, feel free to reach out to us at support@auric-wear.com and let’s see what we can create together!

Yes, we offer free shipping on all orders! Enjoy shopping without any additional shipping costs.

Currently, we’re an online-only store, but we’re exploring the idea of hosting pop-up shops in the future. Stay tuned for updates!